Consistent Clients, LLC Effective Date: March 11, 2026
These Terms of Service govern your use of the services provided by Consistent Clients, LLC (“Company,” “we,” “us,” or “our”). By engaging our services, accessing our website, or purchasing any product or program, you (“Client,” “you,” or “your”) agree to be bound by these terms. Please read them carefully.
1. Services
Consistent Clients, LLC provides digital marketing consulting, business coaching, marketing automation systems, content creation, email marketing, CRM setup and management, lead generation systems, and related services for coaches, consultants, and small business owners. The specific scope of services for each engagement is outlined in a separate agreement, proposal, or order form.
We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice.
2. Client Responsibilities
You agree to…
- Provide accurate, complete, and timely information necessary for us to perform the services
- Review and approve deliverables in a timely manner
- Respond to communications within a reasonable timeframe (typically 3-5 business days)
- Maintain any third-party accounts, subscriptions, or platforms required for the services (such as GoHighLevel, email platforms, social media accounts, or ad accounts)
- Comply with all applicable laws and platform terms of service in connection with your use of our work product
Delays caused by failure to meet these responsibilities may affect timelines and deliverables. Consistent Clients, LLC is not liable for delays resulting from a client’s failure to cooperate.
3. Fees and Payment
Fees for services are outlined in your proposal, contract, or order form. By engaging our services, you agree to pay all fees as specified. Additional terms…
- All fees are due as specified in your agreement (monthly, per project, or otherwise)
- Late payments may result in suspension of services
- Returned payments may incur a $35 fee
- Prices are subject to change with reasonable advance notice
For subscription-based or retainer services, you authorize recurring billing on the agreed schedule until the engagement is properly terminated per Section 5.
4. Intellectual Property
Upon receipt of full payment, you own the final deliverables created specifically for you under our engagement. However, Consistent Clients, LLC retains ownership of…
- All pre-existing frameworks, templates, systems, methodologies, and processes used to create your deliverables
- Any tools, workflows, or proprietary processes developed independently of your engagement
- Work product not yet fully paid for
You grant Consistent Clients, LLC a non-exclusive right to reference your business name and describe the nature of our work together for portfolio and marketing purposes, unless you request otherwise in writing.
5. Cancellation and Termination
Either party may terminate an engagement with 30 days written notice unless otherwise specified in your agreement.
- Retainer or subscription clients who cancel mid-cycle will retain access through the end of the current billing period; no prorated refunds will be issued
- Project-based engagements that are terminated early are billed for all work completed to date, plus any non-recoverable costs already incurred
- Consistent Clients, LLC reserves the right to terminate immediately for non-payment, abusive conduct, or violation of these terms
Upon termination, you will retain ownership of all fully paid-for deliverables. We will provide reasonable assistance transitioning accounts and assets in our possession.
6. Refund Policy
Due to the nature of custom digital marketing and consulting work, all sales are generally final. Refunds are considered on a case-by-case basis and are not guaranteed. If you have a concern about the quality of work delivered, please contact us directly and we will work in good faith to find a resolution.
7. Confidentiality
Both parties agree to keep confidential any non-public, proprietary, or sensitive information shared during the course of the engagement. This includes business strategies, client lists, financial information, and trade secrets. This obligation survives termination of the engagement.
We will not share your personal or business information with third parties except as required to deliver your services (such as platform providers or subcontractors), and never for resale or advertising purposes.
8. Third-Party Platforms and Tools
Many of our services involve third-party platforms such as GoHighLevel, Meta, Google, email service providers, and others. You acknowledge that…
- We are not responsible for changes, outages, policy updates, or pricing changes made by third-party platforms
- Any ad spend, platform fees, or subscription costs for third-party tools are your responsibility unless explicitly included in your agreement
- Performance outcomes on paid advertising platforms are not guaranteed and depend on many factors outside our control
9. No Guarantee of Results
We are committed to delivering high-quality work and applying proven strategies. However, we make no guarantee of specific business results, revenue outcomes, lead volume, or client acquisition from our services. Results depend on many factors including your industry, audience, offer, follow-through, and market conditions.
Testimonials and case studies shared in our marketing reflect real experiences but are not promises of similar outcomes.
10. Limitation of Liability
To the fullest extent permitted by law, Consistent Clients, LLC and its owner(s), employees, and contractors shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability in any matter arising from our engagement shall not exceed the total fees paid by you in the three months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless Consistent Clients, LLC, its owner(s), employees, and contractors from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of our services, your violation of these terms, or your infringement of any third-party rights.
12. Governing Law and Dispute Resolution
These terms are governed by the laws of the State of Missouri. Either party may bring small claims in St. Louis City Small Claims Court for disputes within that court’s jurisdictional limits. For all other disputes, the parties agree to first attempt good-faith mediation before proceeding to binding arbitration in St. Louis, Missouri under the rules of the American Arbitration Association.
13. Privacy
We collect and use your personal information only as needed to provide our services and communicate with you. We do not sell your information. For questions about how your data is handled, contact us at bj@bjbutler.com.
14. Modifications to These Terms
We reserve the right to update these Terms of Service at any time. Updates will be posted on our website with a revised effective date. Continued use of our services after changes are posted constitutes acceptance of the updated terms.
15. Entire Agreement
These Terms of Service, along with any signed agreement, proposal, or order form, constitute the entire agreement between you and Consistent Clients, LLC. They supersede any prior discussions, representations, or agreements.
16. Contact
For questions about these terms, please contact…
BJ Butler Consistent Clients, LLC bj@bjbutler.com consistentclients.com